Service Warranty

At Affordable Pest Control Gold Coast we want all of our valued clients 

to get the best results from their pest control treatment. 

Below are some helpful steps you can take prior to and post treatment.

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  • Clear out stored goods from any cupboards you are experiencing a pest issue in to allow for adequate treatment.

  • Complete any cleaning prior to a treatment. Ensuring floors are vacuumed and mopped will help to aid in the adhesion of the treatment to these surfaces and provide the best possible treatment for your home.

  • Ensure pet food bowls are emptied and cleaned to reduce food sources for unwanted pests like Ants, Cockroaches & Rodents. 

  • Cut back and clear any foliage away from all external walls and ensure that your lawn is mowed prior to any treatment. This allows for maximum coverage of external surfaces and helps limit points pests can use as a bridge over the treated areas. (ie: Tree branches overhanging roof line)​

  • Empty internal bins daily and ensure house keeping is kept up to a high standard (wash dishes regularly, ensuring benches are wiped down and food crumbs removed, mop up any spills etc..  By doing so this will help to reduce the available food sources for pests and help to keep your home pest free.

  • Seal up any gaps around doors to help reduce access to your home from unwanted pests. Garage doors are particularly bad at sealing and are a common access point for pests to enter homes.

  • Ensure that all fly screens are in good order and keep doors closed when ever possible. This will aid in reducing the the number of unwanted insects entering your home.

  • Following any and all advice both verbal and written to ensure the maximum efficiency of any given treatment.

  • Please note that no pest control treatment is able to keep pests from gaining entry to a property, and changes to the environment to limit access may be required as discussed in this section.

Warranty Conditions*

The Service Warranty only covers a major infestation and will not prevent pests from potentially entering the home or property, which can occur from time to time depending upon the external environment, pest pressure in the area and climatic conditions.

During periods of rain, heat, cold and increased insect population. It can be common for insects to enter homes in seek of shelter.

 

Pest control treatments can not prevent pest entry from happening and will only ensure that as pest come into contact with the treated areas they will start to absorb the residual treatment.

Only once they have been effected by a 'lethal dose' will they die.

How quickly this happens depends on a number of factors out of our control. 

Including but not limited to the type of pest, how long they remain on a treated area and how they interact with a treated area.

If you believe you are having issues with an infestation covered by our warranty terms we ask that you contact us immediately so that we can gather the required information and make an offsite assessment of the situation.

If these warranty terms are met then a site revisit will be scheduled at our earliest availability and inspection of the effected areas will take place and treatment to the effected areas completed if infestation or evidence of infestation is found. 

Please note that any warranty service call that results in a site visit that does not fall within these warranty terms and conditions, or where no infestation or evidence of infestation is found will be charged at a call out fee of $99 plus cost of any treatment requested by the client.

As with all pest control treatments there is the possibility of eggs laid in areas that the treatment cannot reach.

As these eggs incubate and hatch, the new insects will start to come into contact with the residual treatment and die.

(This process can take upwards of 6 weeks in some cases depending upon the type of pest)

Ants are an ongoing problem on the Gold Coast and other areas around Australia. 

No warranty is provided on ants unless a specialised ant treatment has been conducted.

An ant colony can be home to millions of ants and we only ever see around 3% of the total colony number.

Ants are most active with climatic changes from rain and high humidity, usually seeking food, water or shelter when entering homes.

Due to the sheer number a single colony can house treatments for Ants can take some time to have a desired effect.

 

An ant treatment relies heavily on the ants themselves taking baits and transfer products back to the nest to effect the entire colony.

If you are still experiencing and ant issue 8 weeks after a specialised ant treatment please let us know and we will be more than happy to assist.

Warranty Periods are dependant upon the treatment conducted, Type of pests targeted, property conditions and are provided at the discretion of The Affordable Pest Control Group.

Please note that not all properties can be provided with a warranty.

A standard 6 to 10 week waiting period after initial treatment applies to allow

treatment time to be of effect depending upon the pest being encountered.

 

Warranty will be provided at the discretion of Affordable Pest Control Gold Coast on severely infested properties

as severe infestations can take multiple treatments to get under control.

 

No warranty is provided for any Bed bugs, German cockroaches, Mosquitoes, Midges, Flies and other flying insects.

Affordable Pest Control Gold Coast does not conduct any termite inspections and or treatments and as such provides no warranty against this pest.

Annual Timber Pest Inspections to the Australian Standard by a licensed Timber Pest Technician is Highly Recommended. 

Please note that Painting, Replacing Flooring / Carpets, Pressure Washing or introduction or removal of new soil and other materials to surrounding areas and gardens will void any treatment warranty due to encapsulation, coverage or removal of treated areas.

Please note that in the case of extreme weather events such as higher than average rainfall and or where flowing/flooding water has effected the treatment these conditions are outside of our control and no further warranty will apply.

Affordable Pest Control Gold Coast recommends all renovation or landscaping works be completed prior to treatment taking place.

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