Affordable Pest Control

Terms and Conditions

Reservation Conditions

 

Once a booking is made you have accepted Affordable Pest Control Group and it's subsidiaries Terms & Conditions.

 

The customer shall be at the property at the time of appointment or suitable access arranged.

The appointment will be cancelled and a $89 call out fee will be applied if suitable access can not be gained.
 


Cancellation Terms


48 hours notice is required to cancel or change your appointment.

For any cancellations please call 0498 560 139 during business hours. 


Alternatively please send us an e-mail.


A $50 Fee will apply for any cancellation on the same day of the appointment.


A $50 cancellation fee will be applied if the technician arrives on site and the customer chooses to cancel the treatment or reschedule.
 


Payment Terms Residential & Commercial


We only accept payment onsite by Cash Or Credit* / Debit Card* ( Visa Card, Master Card and AMEX )

No other payment options are available onsite.

4% Surcharge Applies for card transactions*

If you are unable to be present at the time of treatment to complete payment, then payment must be made in advance prior to the appointment date and any treatment proceeding.

Payment on Invoice for commercial clients are subject to the following terms:

Payment request will be sent prior to scheduled appointment date to allow adequate time for payment.

Payment must be processed prior to any treatment commencing.

Acceptance of payment via Invoice is at the discretion of The Affordable Pest Control Group.

If payment via Credit Card is required over the phone a 4.9% manual transaction surcharge fee will apply.

Any outstanding payments will be followed up with email and/or phone communication to acknowledge that payment is outstanding and to allow time for any payments made in the 24 - 48 hrs prior to this communication to be processed.

 

Outstanding invoice/s that remain 7 days past due are subject to a Late fee of $35 and Administration Fee of $15 for each calendar week past the due date mentioned in our communications or shown on the supplied invoice. These fees are non negotiable and help to cover the costs of following up outstanding payment.

Non payment of invoices prior to scheduled treatment date will be subject to an appointment cancellation and incur a cancellation fee of $50 plus the above mentioned late payment and administrative fees unless adequate notice is given in accordance with our cancellation terms shown above.

 

To avoid any accumulation of Late & Administration Fee against an outstanding invoice, adherence to the payment terms set out on the supplied invoice is appreciated.


Work Conditions


Throughout our services, technicians are not obliged to touch or move any furniture or personal items etc..
Customers are responsible for preparing the property ready for treatment.

 

Affordable Pest Control Group and it's subsidiaries reserve the right to refuse service at their discretion in compliance with any and all anti-discrimination laws.
 

Frequency Of Pest Control Treatments

 

Frequency of Pest Control Treatments depends on the location of your property and the pest density.

The technician will advise whether a treatment is recommended every 6 or 12 months.
 


Warranty Conditions*

Please note that not all properties can be provided with a warranty.

 

Warranty will be provided at the discretion of Affordable Pest Control Group and it's subsidiaries on severely infested properties. 

 

No warranty is provided for any Bed bugs, German cockroaches, Mosquitoes, Midges, Flies and other flying insects. 


Affordable Pest Control Group warrants only what is outlined in the invoice given and warranty periods shown.

For further information or advice on readying your property for treatment please click here

These Terms and Conditions are subject to change without prior notice.

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