©2017 by AFFORDABLE PEST CONTROL COOMERA.

Terms and Conditions

Reservation Conditions

 

Once a booking is made you have accepted Affordable Pest Control Coomera's Terms & Conditions.

 

The customer should be at the property at the time of appointment or suitable access arranged.

The appointment will be cancelled and a $50 call out fee will be applied if suitable access can not be gained.
 


Cancellation Terms


24 hours notice is required to cancel or change your appointment.

For any cancellations please call 0498 560 139 during business hours. 


Alternatively please send us an e-mail.


A $50 Fee will apply for any cancellation on the same day of the appointment.


A $50 cancellation fee will be applied if the technician arrives on site and the customer chooses to cancel the treatment or reschedule.
 


Payment Terms Residential


We only accept payment onsite by Cash Or Credit / Debit Card ( Visa Card, Master Card and AMEX )

No other payment options are available onsite.

If you would like to pay via direct deposit or paypal, payment must be made with ample time to allow funds to clear prior to work commencing.  (Typically 3 working days)

 

If payment via Credit Card is required over the phone a 2.9% manual transaction surcharge fee will apply.

 

Payment Terms Commercial

 

Payment for Commercial clientele is to be make on or before the due date as shown on the supplied invoice/s.

 

Any outstanding payments will be followed up with email and/or phone communication to acknowledge that payment is outstanding and to allow time for any payments made in the 24 - 48 hrs prior to this communication to be processed.

 

Outstanding invoice/s that remain 21 days past due are subject to a Late fee of $50 and Administration Fee of $30 for each calendar week past the date mentioned in our communications regarding the outstanding invoice/s

 

To avoid any accumulation of Late & Administration Fee against an outstanding invoice, adherence to the payment terms set out on the supplied invoice is appreciated.

 

If payment via Credit Card is required over the phone a 2.9% manual transaction surcharge fee will apply.
 


Work Conditions


Throughout our services, technicians are not obliged to touch or move any furniture.
Customers are responsible for preparing the property ready for treatment.

 

Affordable Pest Control Coomera reserves the right to refuse service at their discretion in compliance with any and all anti-discrimination laws.
 

Frequency Of Pest Control Treatments

 

Frequency of Pest Control Treatments depends on the location of your property and the pest density.

The technician will advise whether a treatment is recommended every 6 or 12 months.
 


Warranty Conditions*

Please note that not all properties can be provided with a warranty.

 

Warranty will be provided at the discretion of APC Coomera on severely infested properties. 

 

No warranty is provided for any Bed bugs or German cockroaches. 


Affordable Pest Control Coomera warrants only what is outlined in the invoice given and warranty periods shown.

These Terms and Conditions are subject to change without prior notice.

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